usb charger information

As all rugged phones are supplied ex factory with a two pin charger (not for use in New Zealand), by law we are required to supply our customers with a USB wall charger that is compliant with New Zealand safety standards at the time of sale or dispatch.

For safety reasons based on expert advice, unlike some of our competitors, we do not supply travel adapters or encourage our customers to use them as not all of them are rated to accept the high charging rates that some of the factory two pin chargers produce. There is potential for the travel adapter to catch fire and or cause serious harm if it malfunctions.

Instead, we supply free of charge an AU/NZ approved non fast charger with every phone we sell. Customers are also given the option to upgrade from the free approved charger to an intelligent quick charger if they require quick charging or optimal charging capability.

Intelligent USB Quick Chargers (IUQC) have a chip inside and when they are connected to a device (phone or tablet) they "talk" to the device. Based on information received regarding battery type and whether or not the device supports quick charging, they will do one of two things.

1. For devices that do support fast charging, the IUQC will provide the quickest charge to the device as it can safely handle, at the correct voltage and amperage.

2. For devices that do not support fast charging, the IUQC will provide the optimal charge rate at the correct voltage and amperage, so that the battery is charged safely in the least amount of time.